Vision – Misson – Values

Vision

Carrying Desmer a step further, by providing services to our customers beyond their customer journey expectations and creating the best customer experiences with the support and power of experience and investments to the latest technology while being one and only tailor made solution provider for utilities that has the customer centric mission.

Mission

Creating happy employees and happy customers with the support of the latest technology, fulfilling all social responsibilities, following up new customer trends in order to add value to companies we provide service. We stand near our customers not only as a company providing call center services or as a technological solution vendor, but also as a business partner, supporter or technology integrator.

Values

  • Ethics, leadership, flexibility and dynamism for call center customers
  • Happy employees, out of the box services, cutting edge solutions
  • Give CSR’s the ability to make real positive experince for customer journey
  • Enable utilities to leverage customer information to understand  their consumers
  • Empower utilities to create richer, more engaging customer experiences
  • Enable utilities to function statutory and regulatory
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